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Originally Posted by inaheap
Contact NECA. They are usually really great about things like this.
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I tried to find their contact but their website said over and over again to contact the retailer first. So I contacted CMDSTORE and they are kindly going to send me a new Raph in exchange. I will hair dryer the crap out of his joints before trying any snazzy poses. I think I'll avoid the hips altogether from now on.
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Ralph seems common on eBay now. Can't help but wonder why EE still hasn't gotten their next shipment.
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I'm convinced they don't keep track of any numbers of orders.
I spent extra for Raph as I knew there was a supply issue, but I put in an order for Don with EE and don't really know if that's something that will come through.