Quote:
Originally Posted by Lil Karai
I personally have had no QC issues with NECA, and I have a LOT of their figures, however there have been a few known problems, particularly with Superman, which Randy comments on in the video posted earlier in this thread. If you follow them on Twitter, you will know that they will replace any parts or figures quickly if there is a problem. Seems like great customer service.
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Fair enough - ymmv. I've been buying NECA stuff since before Twitter existed, and I've experienced my fair share of issues. I've had hand pegs sheer off, joints painted solid, ball joints that crack in half, paint rub off onto the inside of blisters, warped parts etc. I'm willing to accept that I'm unlucky.
As far as replacement figures are concerned, I live on the edge of civilisation, so 'quickly' is a relative term.