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Old 06-14-2018, 10:21 AM   #781
I Crave Pizza No More
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I'm sure most of you are really cool and great guys but it is ANNOYING to see the amount of needless, pointless and just plain ole stupid speculation. ... Let's be real . . . NECA posted on their websites, Twitter, Facebook and Instagram EXACTLY what the two per household limit meant SEVERAL TIMES. It's plain ole BS to sit here and try and argue your point when it was clear what NECA rules are. ... NECA was responding to COUNTLESS of the SAME inquiries regarding those limits and if you didn't get the clue that you could not have more than two of either Turtles exclusive then that is ABSOLUTELY on you! Those who didn't look in more than one place for confirmation just show a lack of real drive. ... It doesn't matter if the rules were only posted in one area -- that area is public and visible to all. Kind of like pissing in public. There are no signs on the streets that tell us not to do it BUT WE ALL KNOW not to do it!
Your self-righteous attitude is about as annoying as those who blatantly flaunted the rules. And I just want to be clear--my order is safe and so I'm not here to grind an axe.

Here's the problem. Their blog, which directed people to their dedicated website, had a complete list of pre-order FAQs. It didn't say, "For full rules, see our Facebook/Twitter/Instagram." So, for someone who looked only at their website, which is completely rational, there was no way of knowing that the diorama set and the regular set were considered one in the same. It's not an issue of laziness or "lack of drive" or an inability to read. Those are inflammatory and antagonistic characterizations, and you're ascribing them to honest people who made a good faith effort to follow the rules.

Your analogy about pissing in public doesn't even begin to apply. But try this: let's say you make a right turn on red and receive a ticket. You're confused because you don't see a sign saying that there's no right turn on red. The officer, however, says that he gave you the ticket anyway because a similar sign is posted in a different part of town. You'd be right to be confused, and if you challenged the ticket in court you'd probably win your appeal.

NECA's intent to crack down on scalpers is laudable, but to punish people who followed the very rules posted on their website is poor form, and it's their fault for publishing conflicting or ambiguous rules. I have no sympathy for people who tried making different accounts, or who openly exceeded the two per item limit. I do, however, feel bad for people who checked the official pre-order FAQs on NECA's website and are being punished for having done so.
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Old 06-14-2018, 11:34 AM   #782
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I don't remember where I saw it, but I know I saw it somewhere without digging too deep -- an explicit statement of what you could order. I think it even explained it so straightforwardly that it said "2 of X, 2 of Y, or 1 of X and 1 of Y".

So on the one hand I had no trouble knowing this information and neither should anybody else who was doing due diligence. And if you're not doing due diligence what business do you have trying to claw around with the masters to grab limited treasures??? Everybody knows how Black Friday works...be on top of your game or you're gonna miss out one way or another! As with Black Friday, there's no "fair" way to do it. People are gonna find something to complain about no matter what you do. Make everyone queue in a line and hand out physical tickets? You will have line-cutters and families of 20 showing up together. Nope, when it comes to high profile limited items there will always be the simple truth that you have to know what you're up against to have a chance and some of that is on you.

What they posted on their blog said "purchase limits apply". If you read that, and were diligent, you would have seen that phrase and thought to yourself, "sh**, I wonder what those limits are" and tried to figure it out. Perhaps by asking NECA. Who would have told you. But yes, what it said on the FAQ page was misleading and so if you found that you might have considered the question settled and assumed 2 per "sku".

So on the other hand it would have been nice if NECA could have only cancelled the excess quantities, not the entire orders. But their order infrastructure may not be designed to handle that sort of thing given it would involve partial refunds in many cases.

Last edited by DonnieLaForge; 06-14-2018 at 11:43 AM.
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Old 06-14-2018, 12:36 PM   #783
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Originally Posted by DonnieLaForge View Post
I don't remember where I saw it, but I know I saw it somewhere without digging too deep...
There's no need to keep debating this. At this point, I don't think anyone posting on this thread disagrees with the intent of NECA's policies (to limit purchases).

The only confusion some people had was with how it was worded. Here's the wording from NECA's SDCC 2018 preorder FAQ: "Yes. The limit is TWO PER HOUSEHOLD. Any duplicate orders will be cancelled."

Common sense/decency tells you not to grab too much. But yeah, for future years, it wouldn't hurt for NECA to be a tad more specific. "TWO PER HOUSEHOLD" is a bit vague when you're selling multiple versions of sets.

I'm fairly up to speed on what's happening in the collector world, but the above statement was all I had when I ordered my two regular sets on the first day, and even I didn't know if that meant two of each different set or two sets total...I hate Twitter, Instagram, etc. and don't follow them. I imagine I'm not the only one. So if the FAQ doesn't cover what you're saying on Twitter, Instagram, etc., then what's the point of having an FAQ?

I'm not hating on NECA or anything. I think the company does a wonderful job, and so do most people here. But clarity is never a bad thing, and there are a lot of blind assumptions about what people should or shouldn't know, and what they thought NECA said or didn't say.

A lot of people are rushing to NECA's defense, and a lot of that is due to anger at scalpers, which I get. But lack of clarity on NECA's part and scalping are two separate issues. The former can affect all of us at some point.

Last edited by predaking000; 06-14-2018 at 09:36 PM.
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Old 06-14-2018, 01:27 PM   #784
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Old 06-14-2018, 01:35 PM   #785
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Originally Posted by DonnieLaForge View Post
I don't remember where I saw it, but I know I saw it somewhere without digging too deep -- an explicit statement of what you could order. I think it even explained it so straightforwardly that it said "2 of X, 2 of Y, or 1 of X and 1 of Y".

So on the one hand I had no trouble knowing this information and neither should anybody else who was doing due diligence. And if you're not doing due diligence what business do you have trying to claw around with the masters to grab limited treasures??? Everybody knows how Black Friday works...be on top of your game or you're gonna miss out one way or another! As with Black Friday, there's no "fair" way to do it. People are gonna find something to complain about no matter what you do. Make everyone queue in a line and hand out physical tickets? You will have line-cutters and families of 20 showing up together. Nope, when it comes to high profile limited items there will always be the simple truth that you have to know what you're up against to have a chance and some of that is on you.

What they posted on their blog said "purchase limits apply". If you read that, and were diligent, you would have seen that phrase and thought to yourself, "sh**, I wonder what those limits are" and tried to figure it out. Perhaps by asking NECA. Who would have told you. But yes, what it said on the FAQ page was misleading and so if you found that you might have considered the question settled and assumed 2 per "sku".

So on the other hand it would have been nice if NECA could have only cancelled the excess quantities, not the entire orders. But their order infrastructure may not be designed to handle that sort of thing given it would involve partial refunds in many cases.
Those rules were clearly stated on the pre-order FAQ page. I remember them clearly because I read the rules repeatedly as I was refreshing my browser as I was waiting for the exclusives to pop up.
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Bump and just a quick FYI:

I was able to buy this figure from Lunar Toys. They ended up getting a few more of the Special editions in stock so I grabbed one. So I'm no longer in the market for a First Gokin NT-01
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Congrats! Did you get the special edition with the chrome parts, or just the standard version?
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Originally Posted by Powder View Post
Says right there he got the special edition, mane.
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You're right! D'oh!
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Old 06-14-2018, 01:36 PM   #786
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I'll also concede that the rules aren't clear.

It's just impossible to be upset about it, because a little decency isn't such a bad filter.
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Old 06-14-2018, 03:58 PM   #787
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I think it was super clear per the information on the pre-order faq. Anyone who still wasn't clear could have sought clarification on social media and within toy collecting communities, all of which I guarantee were accessible to anyone who had the ability to find out about the sale in the first place. I'd wager that (for the most part) the people this affects are people who figured (wrongly) that NECA wouldn't actually make good on their promise, and I imagine the majority of those people are scalpers who felt the potential for financial gain was worth the risk.
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Old 06-14-2018, 07:44 PM   #788
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Those rules were clearly stated on the pre-order FAQ page. I remember them clearly because I read the rules repeatedly as I was refreshing my browser as I was waiting for the exclusives to pop up.
You know, I've been thinking it possibly was either on the blog or the FAQ and now one or the other has since been revised/removed/updated. But there's no way for me to go back in time and see if that's true. But I think everyone here so angry and sure of themselves should take a minute to consider that is a very real possibility. They did muck with the entire SDCC section of the shop mid-sale-period, we know that much.
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Old 06-14-2018, 08:44 PM   #789
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Originally Posted by Wes View Post
I think it was super clear per the information on the pre-order faq.
Really? Re-read the rules here and you'll realize that it is ambiguous since it does not specify that the TWO TMNT sets are considered the same item. https://thenecastore.com/pages/2018-...-pre-order-faq

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Originally Posted by DonnieLaForge View Post
You know, I've been thinking it possibly was either on the blog or the FAQ and now one or the other has since been revised/removed/updated. But there's no way for me to go back in time and see if that's true. But I think everyone here so angry and sure of themselves should take a minute to consider that is a very real possibility. They did muck with the entire SDCC section of the shop mid-sale-period, we know that much.
The FAQs I posted above are the same now as they were before the sale. I stand by what I said: shame on the scalpers, kudos to NECA for trying to do the right thing, but also shame on NECA for punishing people who followed the rules they posted on their own website.
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Old 06-14-2018, 08:47 PM   #790
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I understood the rules even without reading the fine print. I only ordered one set so at least I know mine are good to go. I hope no one has their order canceled on the boards that bought off of eBay but I am glad the though that a lot of scalpers are going to have a lot of unhappy customers.
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Old 06-14-2018, 10:05 PM   #791
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Originally Posted by DonnieLaForge View Post
You know, I've been thinking it possibly was either on the blog or the FAQ and now one or the other has since been revised/removed/updated. But there's no way for me to go back in time and see if that's true.
Sure, there's a way. The FAQ's right here, and it says the exact same thing it said on the first day of the sale: https://thenecastore.com/pages/2018-...-pre-order-faq
I reread that thing a couple times right before ordering. I also looked at NECA's SDCC presale blog, and regarding the rules, it basically tells you to look at the FAQ: http://necaonline.com/2018/05/2018-c...e-coming-soon/. Neither item has been revised or updated...I know because I was frantically checking both places to make sure I didn't break any rules.

After ordering, I finally found clarification on the rules via NECA's Twitter...someone asked on 7/6, "if I ordered 2 TMNT sets with the diorama, will I be able to get 2 more sets without the diorama?" NECA answered on 7/7, "Absolutely not and your entire order will be cancelled if you do. All of the restrictions are rules have been clearly posted and will be enforced."


Last few pages of this TL;DR thread in a nutshell:

Some people thought NECA's FAQ was perfectly clear; some didn't.

Some people are still happy about getting sets; some are still pissed about missing out.

Some people are really pissed about getting their orders cancelled; some people are really happy about that.

Some people hear Yanny, some Laurel.

Nobody's winning this argument because everyone's right, and everyone's wrong.

Last edited by predaking000; 06-14-2018 at 10:54 PM.
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Old 06-14-2018, 10:07 PM   #792
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How can neca not sell at mass retails but the baby turtles set is on amazon in abundance?
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Old 06-14-2018, 10:48 PM   #793
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How can neca not sell at mass retails but the baby turtles set is on amazon in abundance?
Because while those baby turtles are 5" tall figures, they are also technically considered to be part of an accessory pack for the 1/4 scale movie figures. In other words: Loophole.
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Bump and just a quick FYI:

I was able to buy this figure from Lunar Toys. They ended up getting a few more of the Special editions in stock so I grabbed one. So I'm no longer in the market for a First Gokin NT-01
Quote:
Originally Posted by I Crave Pizza No More View Post
Congrats! Did you get the special edition with the chrome parts, or just the standard version?
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Originally Posted by Powder View Post
Says right there he got the special edition, mane.
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Originally Posted by I Crave Pizza No More View Post
You're right! D'oh!
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Old 06-15-2018, 01:14 AM   #794
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How can neca not sell at mass retails but the baby turtles set is on amazon in abundance?
Cause they're 1/4th scale figures. The quarter scale is their retail line when it comes to tmnt, you can buy the 1/4th Turtles in stores.
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Old 06-15-2018, 07:45 AM   #795
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Originally Posted by predaking000 View Post
Sure, there's a way. The FAQ's right here, and it says the exact same thing it said on the first day of the sale:

...

After ordering, I finally found clarification on the rules via NECA's Twitter...someone asked on 7/6, "if I ordered 2 TMNT sets with the diorama, will I be able to get 2 more sets without the diorama?" NECA answered on 7/7, "Absolutely not and your entire order will be cancelled if you do. All of the restrictions are rules have been clearly posted and will be enforced."
Ok, but that tweet you reference leaves ambiguity -- leaving the question open, can I get 1 diorama bundle and 1 figure pack?

But I'm telling you that the thing *I* read on Day 1 did NOT leave ambiguity, it mentioned 1 & 1 as a valid order scenario.

So where is the thing I read at now? Going to the pages as they are right now does not take me back in time. Guess I would have to dig on Twitter and see if it was there. Or Instagram. I checked all these things, because I wanted to get mah turtles!

//EDIT:

Aaand, I found it:
https://www.instagram.com/p/BjppDQ8l...y=necaofficial

June 5:
Quote:
We have been receiving this question a lot in regards to pre-sale orders: "Can I order 2 of the TMNT Action Figure Sets AND 2 of the TMNT Diorama + Action Figure Bundles?"
▫️
Short Answer: NO!
Long Answer: You are allowed 2 of each for other exclusives, however in regards to TMNT you can only purchase one of the following combinations:
▫️
*1 TMNT Action Figure Set AND 1 TMNT Diorama + Action Figure Bundle,
*2 TMNT Action Figure Sets,
OR
*2 TMNT Diorama + Action Figure Bundles
▫️
If you encounter a glitch in the system allowing you to add 2 Sets and 2 Bundles, please do not add 2 of each to your cart. We will be checking orders manually. Any orders we see breaking this rule or any repeat orders will be cancelled!
▫️
These rules will also be enforced at our SDCC booth!

Last edited by DonnieLaForge; 06-15-2018 at 07:51 AM.
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Old 06-15-2018, 07:59 AM   #796
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How can neca not sell at mass retails but the baby turtles set is on amazon in abundance?
You must be new here...this is all explained about 100000 different times all over this site

-welcome to the forums, and this particular thread in the middle of NECA hate
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Old 06-15-2018, 08:00 AM   #797
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My take: The FAQ was not clear. Also you shouldn't have to go to twitter in order to figure out how to buy something from a website. I agree that you should only have been able to buy two total, but it should have been clarified on the actual site. I only bought one because I am one person. I don't gain more enjoyment from having multiple.
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Old 06-15-2018, 08:01 AM   #798
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You shouldn't have to go to instagram to get clarification about buying something on another website.
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Old 06-15-2018, 08:15 AM   #799
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Hi all! Been quite some time since Iíve lurked around the drome, and seeing the above back and forth i remember why I took a break...
Mind if I try and steer the conversation back?

I hopped back on here because of these figures, i mulled getting the 1/4 figs but could never justify the price point. I tried every day of the pre-sales and on Friday I was lucky enough to get a single set.

There hasnít been much Turtles news lately so I havenít had much to say here (I know the new show is coming up but I donít wanna speculate till itís out).
But these figures are the ones Iíve been wanting for as long as I can remember! Iím so excited, and I canít wait to see some of the pics you guys come up with once theyíre in hand!
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Old 06-15-2018, 08:39 AM   #800
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Hi all! Been quite some time since Iíve lurked around the drome, and seeing the above back and forth i remember why I took a break...
Mind if I try and steer the conversation back?

I hopped back on here because of these figures, i mulled getting the 1/4 figs but could never justify the price point. I tried every day of the pre-sales and on Friday I was lucky enough to get a single set.

There hasnít been much Turtles news lately so I havenít had much to say here (I know the new show is coming up but I donít wanna speculate till itís out).
But these figures are the ones Iíve been wanting for as long as I can remember! Iím so excited, and I canít wait to see some of the pics you guys come up with once theyíre in hand!
Glad to hear it! pretty similar for me. Couldn't really justify the larger figs but these were perfect for me. Awesome you managed to snag one in the end.
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