Ai's Official Tech Support Thread - Page 2

Jamezer · 01-20-2005, 10:13 PM

thanks your a doll!!

do you think that could be behind the power source problem as well?

**GK Punk** · 01-20-2005, 10:53 PM

Hey Ai... I have a question.

My friend downloaded The Cutie Honey movie for me, but it's in MKV format... and I can't get it to burn to a video format DVD. any recomendations, or suggestions?

愛 · 01-20-2005, 11:01 PM

To Jamezer: Yes, I believe so.

To Alison Chains: You should check this guide out to convert the .mkv to an .avi file type. Then you can convert that to DVD format no problem.

It's a bit extensive and tedious, but it gets the job done. It's unfortunate it had to be in that format.

**ThirdMarioBro** · 01-20-2005, 11:05 PM

http://www.afterdawn.com/software/vi...ls/tmpgenc.cfm

MKV to MPEG converter.

http://www.riverpast.com/en/support/...rt/mkv/avi.php

MKV to AVI conversion.

Hope that helps.

*edit* crap, beat me to it.

愛 · 01-20-2005, 11:08 PM

Both work, and TMB's references seem to be faster. Feel free to try either one.

**Machias Banshee** · 02-02-2005, 12:46 PM

*kicks computer*

Something strange is goin on with my puter. its running Win98, Dell system, Pentium III...

I'm trying to run Photoshop, and during using it, the computer just suddenly stops working. Nothing's responding. I go to restart it, and something comes up.. "Alert! Regulator Failure" The computer starts up and works fine, but its done this to me twice so far when I run Photoshop. what is the regulator, and why's it messing up on me?

愛 · 02-02-2005, 02:56 PM

Oh...snap.

Okay, this is some serious stuff. What's happening is the regulator in the power supply is going bad, meaning it won't properly transfer the voltage to the CPU, which means you could end up frying your processor. I would suggest contacting Dell about it to see if they can send you a replacement power supply. I would also use your computer as least as possible, because it could fry your processor at any moment. Yikes...

Why it's happening when you run Photoshop is because Photoshop is pretty graphic-intensive when it comes to colors, shades, dimensions, etc. That puts a lot of pressure on the processor, and that's what causes your computer to hang, the processor isn't either getting enough power, or too much power. So there you go.

**Machias Banshee** · 02-02-2005, 03:30 PM

Oh ****...
This is a custom my brother made me, so contacting Dell wouldnt do any good.

Would it be safer for me to just remove Photoshop? I never had a problem before this...

愛 · 02-02-2005, 03:42 PM

If you want, but if you play any games on the computer, that might do it, too. You could also just go out and buy a new power supply. They can't be over $50.

**Machias Banshee** · 02-02-2005, 06:02 PM

Quote:

Originally Posted by Machias Banshee

Fortunately I dont play video games on my computer. Just Messengers and the music players. I'll remove Photoshop, and then talk to the Computer guys here on campus about getting a new power supply. Hopefully it will be easy to get installed.

*hugs* Thanks Ai... If I'd fried this, I seriously woulda cried...

Ugh.. ok, its still acting up, despite taking Photoshop off. I'm gonna take what I need off this and borrow out a laptop from the computer office tomorrow...

*grumbles* just what I need.... can this kinda thing just up and die suddenly, or is it something thats more gradual?

愛 · 02-02-2005, 06:42 PM

That really depends on how badly the power supply is screwed up. What it's going to do eventually is give your processor spikes of voltage, similar to what happens when there's a brownout. Once that happens, like the Japanese say, "GAME OVER desu!" If you're going to transfer stuff to a laptop, I suggest doing it as soon as possible to avoid any chance of it happening.

**Machias Banshee** · 02-02-2005, 07:02 PM

Oh geez... I"m gonna do it in the morning, cuz the Office here doesnt have any spare laptops til then. Could my hard drives be at risk of getting fried?

*Anarky* · 02-02-2005, 07:18 PM

That would be the least of your worries. I mean, if your CPU gets fried, then you can have all the hard drive you want and it's still useless. If I was you I'd just get a new power supply asap. And I'd start making backups around now.

my brother fried his computer a year ago. Some 1.8 Ghz thing. Well, the big frying started somewhere around the RAM, but what was fried in the end, when the computer couldn't carry on working, was way more shocking. Mainboard, CPU, Hard Drive, both RAM-things. In the end, what still could be used was the Floppy, the DVD/CD/CDR-drive, keyboard, mouse.

**Machias Banshee** · 02-03-2005, 04:04 PM

Well, I've called my mom about the power supply, and have a laptop for tonight. Strange new experience for me. I talked to the computer guys here, and they wont do anything with it Unless I buy the power supply (about 80$) and bring it to them to install. But now I know whats wrong, and it'll be easy to fix...

I just wanted to thank you again Ai... if it wasnt for you, my computer probably would have ended up as one giant paperweight...

愛 · 02-03-2005, 05:06 PM

My pleasure. It pains me to see people with computer problems, mostly because I've been in everyone's shoes at one time or another. It is frustrating, but at least I can prevent it now.

**ThirdMarioBro** · 02-06-2005, 09:06 PM

hey Ai, do you know how to get rid of Spyware? I'm kinda screwed from BitTorrent.

愛 · 02-06-2005, 09:10 PM

Ah, yes. The ever-lurking spyware. I've answered this problem a few posts back, but I don't mind answering it again.

You can try one of two programs.

Spybot Search-and-Destroy

or

Ad-Aware

Both are free to download, and are shareware. Use them as much as you want. That should hook you up pretty well. If you still get problems, you can always wipe out your Startup by...

Start, Run, type in "msconfig." Go to the Startup tab and uncheck everything except the ones you use the most, such as AIM or MSN or whatever you want to start up whenever Windows starts up. Some spyware is activated when you start Windows, so you would be wise to turn it off, in case the spyware removal programs doesn't get rid of it.

**ThirdMarioBro** · 02-06-2005, 09:50 PM

Thank you so much. I'll try both

*That Matt Guy* · 02-15-2005, 11:20 AM

Do you know anything about wireless routers? Because mine is being a piece of **** today.

愛 · 02-15-2005, 11:32 AM

I don't know that much about them, seeing as how I don't own one, but I can give it a shot. Tell me what your problem is, Matt.

01-20-2005, 10:13 PM	#21
Jamezer Foot Soldier Join Date: Nov 2003 Location: The Sewers of New York Posts: 119	thanks thanks your a doll!! do you think that could be behind the power source problem as well? __________________ The Great One! Cartman: "My mom says that there's a lot of black people in Africa" Last edited by Krang; 01-21-2005 at 03:35 AM. Reason: Please don't double post.

01-20-2005, 11:05 PM	#24
ThirdMarioBro Tea Time! Join Date: Feb 2003 Posts: 8,905	http://www.afterdawn.com/software/vi...ls/tmpgenc.cfm MKV to MPEG converter. http://www.riverpast.com/en/support/...rt/mkv/avi.php MKV to AVI conversion. Hope that helps. edit crap, beat me to it. __________________

02-02-2005, 07:18 PM	#33
Anarky Outlaw Hero Join Date: Oct 2003 Location: Tannhauser Gate Posts: 4,867	That would be the least of your worries. I mean, if your CPU gets fried, then you can have all the hard drive you want and it's still useless. If I was you I'd just get a new power supply asap. And I'd start making backups around now. my brother fried his computer a year ago. Some 1.8 Ghz thing. Well, the big frying started somewhere around the RAM, but what was fried in the end, when the computer couldn't carry on working, was way more shocking. Mainboard, CPU, Hard Drive, both RAM-things. In the end, what still could be used was the Floppy, the DVD/CD/CDR-drive, keyboard, mouse. __________________ Because it's... I dunno... brutal.

02-06-2005, 09:06 PM	#36
ThirdMarioBro Tea Time! Join Date: Feb 2003 Posts: 8,905	hey Ai, do you know how to get rid of Spyware? I'm kinda screwed from BitTorrent. __________________

02-06-2005, 09:50 PM	#38
ThirdMarioBro Tea Time! Join Date: Feb 2003 Posts: 8,905	Thank you so much. I'll try both __________________

01-20-2005, 10:53 PM	#22
GK Punk I'm your Devil Join Date: Feb 2003 Posts: 12,435	Hey Ai... I have a question. My friend downloaded The Cutie Honey movie for me, but it's in MKV format... and I can't get it to burn to a video format DVD. any recomendations, or suggestions?

01-20-2005, 11:01 PM	#23
愛 Super Moderator Join Date: Jan 2004 Posts: 7,449	To Jamezer: Yes, I believe so. To Alison Chains: You should check this guide out to convert the .mkv to an .avi file type. Then you can convert that to DVD format no problem. It's a bit extensive and tedious, but it gets the job done. It's unfortunate it had to be in that format.

01-20-2005, 11:08 PM	#25
愛 Super Moderator Join Date: Jan 2004 Posts: 7,449	Both work, and TMB's references seem to be faster. Feel free to try either one.

02-02-2005, 12:46 PM	#26
Machias Banshee Super Moderator Join Date: Dec 2001 Posts: 17,163	kicks computer Something strange is goin on with my puter. its running Win98, Dell system, Pentium III... I'm trying to run Photoshop, and during using it, the computer just suddenly stops working. Nothing's responding. I go to restart it, and something comes up.. "Alert! Regulator Failure" The computer starts up and works fine, but its done this to me twice so far when I run Photoshop. what is the regulator, and why's it messing up on me?

02-02-2005, 02:56 PM	#27
愛 Super Moderator Join Date: Jan 2004 Posts: 7,449	Oh...snap. Okay, this is some serious stuff. What's happening is the regulator in the power supply is going bad, meaning it won't properly transfer the voltage to the CPU, which means you could end up frying your processor. I would suggest contacting Dell about it to see if they can send you a replacement power supply. I would also use your computer as least as possible, because it could fry your processor at any moment. Yikes... Why it's happening when you run Photoshop is because Photoshop is pretty graphic-intensive when it comes to colors, shades, dimensions, etc. That puts a lot of pressure on the processor, and that's what causes your computer to hang, the processor isn't either getting enough power, or too much power. So there you go.

02-02-2005, 03:30 PM	#28
Machias Banshee Super Moderator Join Date: Dec 2001 Posts: 17,163	Oh ****... This is a custom my brother made me, so contacting Dell wouldnt do any good. Would it be safer for me to just remove Photoshop? I never had a problem before this...

02-02-2005, 03:42 PM	#29
愛 Super Moderator Join Date: Jan 2004 Posts: 7,449	If you want, but if you play any games on the computer, that might do it, too. You could also just go out and buy a new power supply. They can't be over $50.

02-02-2005, 06:42 PM	#31
愛 Super Moderator Join Date: Jan 2004 Posts: 7,449	That really depends on how badly the power supply is screwed up. What it's going to do eventually is give your processor spikes of voltage, similar to what happens when there's a brownout. Once that happens, like the Japanese say, "GAME OVER desu!" If you're going to transfer stuff to a laptop, I suggest doing it as soon as possible to avoid any chance of it happening.

02-02-2005, 07:02 PM	#32
Machias Banshee Super Moderator Join Date: Dec 2001 Posts: 17,163	Oh geez... I"m gonna do it in the morning, cuz the Office here doesnt have any spare laptops til then. Could my hard drives be at risk of getting fried?

02-03-2005, 04:04 PM	#34
Machias Banshee Super Moderator Join Date: Dec 2001 Posts: 17,163	Well, I've called my mom about the power supply, and have a laptop for tonight. Strange new experience for me. I talked to the computer guys here, and they wont do anything with it Unless I buy the power supply (about 80$) and bring it to them to install. But now I know whats wrong, and it'll be easy to fix... I just wanted to thank you again Ai... if it wasnt for you, my computer probably would have ended up as one giant paperweight...

02-03-2005, 05:06 PM	#35
愛 Super Moderator Join Date: Jan 2004 Posts: 7,449	My pleasure. It pains me to see people with computer problems, mostly because I've been in everyone's shoes at one time or another. It is frustrating, but at least I can prevent it now.

02-06-2005, 09:10 PM	#37
愛 Super Moderator Join Date: Jan 2004 Posts: 7,449	Ah, yes. The ever-lurking spyware. I've answered this problem a few posts back, but I don't mind answering it again. You can try one of two programs. Spybot Search-and-Destroy or Ad-Aware Both are free to download, and are shareware. Use them as much as you want. That should hook you up pretty well. If you still get problems, you can always wipe out your Startup by... Start, Run, type in "msconfig." Go to the Startup tab and uncheck everything except the ones you use the most, such as AIM or MSN or whatever you want to start up whenever Windows starts up. Some spyware is activated when you start Windows, so you would be wise to turn it off, in case the spyware removal programs doesn't get rid of it.

02-15-2005, 11:20 AM	#39
That Matt Guy Honey Bunches Join Date: Jan 2003 Location: There Posts: 5,833	Do you know anything about wireless routers? Because mine is being a piece of **** today.

02-15-2005, 11:32 AM	#40
愛 Super Moderator Join Date: Jan 2004 Posts: 7,449	I don't know that much about them, seeing as how I don't own one, but I can give it a shot. Tell me what your problem is, Matt.

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