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Originally Posted by Roseangelo
Well, anyone who ships without delivery confirmation is an idiot. If they claim damage or otherwise, tell them to ship it back and you'll refund their money.
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I agree, I learned the hard way.
Quote:
Originally Posted by CyberCubed
They don't ship it back though, the guy wants to keep it and still asks for his money back. And eBay almost always favors the buyer in cases like this, because you can't prove that it wasn't broken when you shipped it. Even if you have a picture of it from the auction that shows it OK they said you could have switched it with another one.
eBay hasn't ruled a decision yet, but I would hope ebay refunds the guy out of their own cash, not my own. Because they usually issue a full refund including the shipping fees, which means I'm out the $12 I spent in shipping either way.
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I always assume I will eat the cost as a seller and insure items that I would not want to eat the cost of. In addition I will add signature confirmation. But always ask for the buyer to pay return shipping for the refund on less expensive items so that hopefully it's not worth it and their scam fails. In many cases the buyer has pulled the switcheroo not the seller.