"we fell short"
"We are learning"
"we will strive..."
"this space is...."
"we
will be better...."
All typical, liberal catch phrases that weave an empty, unemotional response to an empty, self-centered situation. "Recognize me simply for being here". "
I am not represented".
The apology playbook. You follow it to the "T" and then sit back and hope that you are one of the people who gets a "pass" stemming from the complainer-psychology-xyz.