Quote:
Originally Posted by inaheap
Contacted them today as I found an issue I had not seen before. They said they would add it to my log. I hope that means there is still hope. I really like these QC issues and all.
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Hope so. I contacted them back on 8/1, at which point my issue was "added to the log." (And this isn't an issue of minor paint slop...they literally gave me two left feet.)
At this point, I'm just assuming I'm not getting a replacement part. Otherwise, it's an indefinite wait of frustration.
NECA's customer service has been really disappointing/non-existent, but that's like saying the sky is bluish in color.