11-25-2024, 08:37 PM | #7581 |
Emperor
Join Date: Aug 2006
Location: Midwest, U.S.A.
Posts: 7,245
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The analogy makes perfect sense. What you choose to see as an analogy on 'taking and receiving' is actually an analogy on excuse making and justifying behavior.
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11-25-2024, 09:24 PM | #7582 |
Stone Warrior
Join Date: Jul 2015
Location: Australia
Posts: 788
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I'm not pretending to be on anything. There is a moral high ground.
It's fun to watch you try to spin things to try to make it seem otherwise. But you are right about my misquoting you being done with NECA. So you can chalk that up as a little win if it makes you feel better. Doesn't change the fact that people are talking themselves into keeping, or profitting from, the set when they shouldn't. |
11-26-2024, 08:33 AM | #7583 |
Mad Scientist
Join Date: Jul 2016
Location: Secret Sewer Lair
Posts: 1,109
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Here's my morality.
If someone sends something to me, and doesn't ask for it back, I keep it. If they do ask for it back, I send it back. I've got enough of my own life problems to deal with. Make it easy for me to do the right thing in response to your mistake, and I will. Don't ever say a word about it? Well, guess it was a gift then, thanks, I'm not going to take on another part time job of reaching out to fix your mistake. There's personal ethics and then there's the law. I've read enough now, including the 2nd wave of armchair legal expertise going around, to conclude that the 1st wave was wrong. If you got one by mistake, you're not legally entitled to keep it. The paragraph everyone wants to be true is in fact for a different situation than this. The facts of this scenario do not support "free for all" interpretation. Everyone is free to make their own armchair legal conclusions but good luck avoiding that charge if they try...they won't succeed. |
11-26-2024, 08:58 AM | #7584 | |
Stone Warrior
Join Date: Sep 2018
Location: USA
Posts: 982
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11-26-2024, 09:06 AM | #7585 | |
Stone Warrior
Join Date: Sep 2018
Location: USA
Posts: 982
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11-26-2024, 09:49 AM | #7586 | |
Foot Soldier
Join Date: Mar 2020
Location: CT
Posts: 145
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Quote:
It’s not like they shipped 2 labs together in the same box or even at the same time. They shipped 1 lab in August/September and then a 2nd in September/October. I ordered 1 lab. I received that 1 lab. I then received a 2nd lab on my porch one day without any notice. NECA can not charge my card for this. And when you use pay in 4 with shop pay or Apple pay, they don’t have your card on file. And even if they have it on file, they cannot just use those cards to charge customers for unauthorized purchases. |
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11-26-2024, 11:47 AM | #7587 |
Stone Warrior
Join Date: Jul 2020
Posts: 505
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Unfortunately, NECA is legally entitled to retrieve their merchandise at their expense, and they can also legally charge people who don't. Radiohead had a similar situation with W.A.S.T.E. (handled much better than what NECA's done, mind you) a few years back and they were able to successfully charge the people who wouldn't send it back, even in spite of it being their error.
I don't know. My main problem here is the apparent incompetence of their shipping team and then also how aggressive they were in that very first email. They should have just been apologetic and given the return label and left it at that initially. The fact that they apparently waited no time at all to send the second, even more threatening email is insane to me. |
11-26-2024, 11:56 AM | #7588 |
Mad Scientist
Join Date: Jul 2016
Location: Secret Sewer Lair
Posts: 1,109
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Yep, I would never defend the way this was handled. NECA deserves criticism and to lose business over that.
And yep, I imagine there are situations where charging people again won't work. If you really want to foil their plan you can also try canceling your credit card and see if that saves you. Disputed CC charge probably will NOT work. I've done a lot of those in my day and they aren't as easy to get through anymore, especially for larger amounts, and NECA has documentation to provide the investigators. 2 months sounds like a long time. But first that's an exaggeration...counting begins the moment the 2nd one arrived, not the 1st one, and at any rate the only reason you might not still have it is that you immediately scalped it in which case you are a thoroughbred scalper so nobody here should be defending you. Are we meant to believe hard-core NECA collectors immediately open or re-sell their items? That's a laugh! But also, if you scalped it already, then you can theoretically afford the coming charge. |
11-26-2024, 01:46 PM | #7589 |
Hench Mutant
Join Date: Mar 2019
Posts: 359
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Full disclosure, I am one who received a second Donnie’s Lab. And yes, I have sent it back.
Here’s the full timeline for perspective- My original order for Donnie’s lab arrived June 24th. On 10/3, my UPS app notified me that there was a box from NECA heading my way, which I found odd since I had nothing expecting to arrive at that time and it was large so I knew something was off. On 10/8, the box arrived, just dumped on my porch, fortunately I was home. Sure enough I was surprised it was a second lab. I had to repeadiky assure my wife that I didn’t order it. I checked NECA and credit card accounts to verify that there was no order for it and then I emailed customer service stating that I got a duplicate order and what should i do and if they wanted it back on that same day it arrived. I did not open the box other than to cut the tape on the putter shopping carton to confirm that it was indeed a lab playset as printed all over the sides of the shipping carton. I left the playset still factory sealed, wrapped in its outer protective shipping bubble wrap and still inside the shipping carton untouched. I did not get any response at all to that customer service email. I started seeing all over the web about others receiving it as well and knew this was probably going to become a thing. I left the extra lab as described above and stashed it aside and left it alone. On 11/20 I got the first email, as seen around the web, which also stated that it had an attached return label, which the email did not. Felt the $100 credit was fair, but was not a fan of the passive aggressive statement further in the same email. Regardless, neither was the deciding factor for me returning it. I emailed customer service asking for them to the return label attachment so I could send back the lab. No direct response to that email, but on 11/21 I got the slightly revised version of the first email that said to watch your inbox for a separate email with a shipping label. Still states to please return at your earliest convenience. On the night of 11/21, I got an email from tracking(at)shipstation with a personal return usps label with my name and home address preprinted as the sender. I print it, apply it to the original shipping box as untouched as it’s been since day one and seal it securely for shipping. I plan to take it to the post office on Monday the 25th 11/22 second email, the more hostile version with threats and deadlines arrives it the early afternoon. It also no longer mentions the credit. I question if NECA will get crediting accounts correct, and what happens if even with sending this back if they won’t screw up and black list my account and try to charge me? I also see more than one person online state that they were getting all these same emails but didn’t get a second lab (hopefully they weren’t porch pirated since there was no notice of these arriving unless you have ups alerts set) which has added to my concern. On Sat morning, 11/23, I take the lab to the post office wanting to be done with it. I set tracking number alerts to email both me and NECA at every single scan and for delivery. On Monday 11/25, NECA got my extra lab back as confirmed by USPS tracking. I emailed NECA to please confirm its arrival and acknowledge that fact to my account (meaning take mine off the “we are going to black list you” list) No response. Sent a similar email again today asking for confirmation of its receipt and asking when I could expect to see the credit. It’s been a few hours, no response so far. I will update when there is something new. |
11-26-2024, 02:32 PM | #7590 | |
Emperor
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Location: Midwest, U.S.A.
Posts: 7,245
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11-26-2024, 02:53 PM | #7591 | |
Stone Warrior
Join Date: Sep 2018
Location: USA
Posts: 982
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11-26-2024, 05:08 PM | #7592 |
Mad Scientist
Join Date: May 2020
Location: NY
Posts: 1,252
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I just realized that I am amoral.
Neither moral nor immoral. |
11-26-2024, 08:05 PM | #7593 |
Mad Scientist
Join Date: Aug 2003
Posts: 1,246
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11-27-2024, 09:03 PM | #7594 |
Honey Bunches
Join Date: Jan 2003
Location: Lone Star State
Posts: 5,840
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All I want is a new Irma figure is that too much to ask
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11-29-2024, 10:09 AM | #7595 |
Jedi Master
Join Date: Dec 2011
Location: JLA Satellite Headquarters
Posts: 11,160
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Are there any updates beyond being displayed at SDCC of Tattoo or Wrym? I am itching for new characters instead of remakes or army builders of this series.
https://www.instagram.com/rayreptile...X/?img_index=1
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Michelangelo: This looks like a job for the Teenage Mutant Ninja Turtles! Raphael: Sheesh, Mikey this ain't a cartoon! |
11-29-2024, 10:26 AM | #7596 | |
Emperor
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Location: Midwest, U.S.A.
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Not that I'd support it at this point, but I'm just pointing out things that scream "obvious". |
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11-30-2024, 01:09 AM | #7597 | |
Mad Scientist
Join Date: Jul 2014
Location: St. Louis
Posts: 1,863
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11-30-2024, 12:49 PM | #7598 | |
Jedi Master
Join Date: Dec 2011
Location: JLA Satellite Headquarters
Posts: 11,160
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Quote:
The Mob Bosses, Red Sky characters, others still to mine.
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Michelangelo: This looks like a job for the Teenage Mutant Ninja Turtles! Raphael: Sheesh, Mikey this ain't a cartoon! |
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11-30-2024, 01:25 PM | #7599 |
Stone Warrior
Join Date: Sep 2018
Location: USA
Posts: 982
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I'm thinking next Haulathon we'll see new sets, unless NECA has been 100% booted out of their stores for 2025 (which is a rumor)
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11-30-2024, 02:05 PM | #7600 |
Mad Scientist
Join Date: Jun 2014
Location: pekin,IL
Posts: 1,754
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good, i need a break and I've got enough payments going with expenses going up.
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congratulations on Alopex and Mona Lisa tying for first this year. "If the sun comes up tomorrow, it is only because of men of good will. That is all there is between us and the devil." Kenny O'Donnell https://www.deviantart.com/lonewarrior20 my fan comic/episodes of the lost season, weird ideas and my collection pics |
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