Wii Support

**Jo Dawn** · 02-24-2007, 06:50 PM

Ok, I put this separate from the Nintendo thread, because.. well... just because, heh.

Ok, so on our Wii, we can't connect to the internet. It says 'Unable to connect to the Internet because another device has been set up using the same IP address'.

Can someone tell us what we have to do to remedy that? Thanks.

EDIT - I've tried Nintendo's site. The Support page where we put in our error code is nonexistent in English. It's down, or lost or whatever.

*gobo* · 02-24-2007, 07:14 PM

You either need a router or you need to shut down your computer to be able to use the Wii. That's my guess.

**Jo Dawn** · 02-24-2007, 09:10 PM

Well, we have a router... and I did try it with no computer in the room. I should have mentioned we have wireless...

Jed · 02-25-2007, 12:35 AM

Set a static IP for the Wii, one that's differnet from all the others on your network.

*Deathknight* · 02-25-2007, 10:12 PM

I had this problem also. Try manually entering all the information to setup your connection. That worked for me.

**Jo Dawn** · 02-26-2007, 10:31 AM

Ah, maybe I'll try that. How exactly should I do that?

*Deathknight* · 02-26-2007, 10:47 AM

Under your connection setup select setup manually and enter all the ips in. If you don't know the ip they're asking for, go into command and type ipconfig/all and that will have pretty much all the numbers you'll need. Tip though, whatever ip address you assign the Wii (it'll ask you for one when you do manual setup, just use the first 3 numbers in default gateway and then enter a number you know won't be used by any other computer in your house), make a DMZ host for that address. I couldn't download stuff onto my Wii until I did that.
Note: I'd give you more detailed information but I'm not at home right now so I don't really have access to give you specifics.

02-24-2007, 06:50 PM	#1
Jo Dawn Inactive Moderator Join Date: Jul 2003 Location: Authority On All Things Don Posts: 5,190	Wii Support Ok, I put this separate from the Nintendo thread, because.. well... just because, heh. Ok, so on our Wii, we can't connect to the internet. It says 'Unable to connect to the Internet because another device has been set up using the same IP address'. Can someone tell us what we have to do to remedy that? Thanks. EDIT - I've tried Nintendo's site. The Support page where we put in our error code is nonexistent in English. It's down, or lost or whatever. __________________

02-24-2007, 07:14 PM	#2
gobo Wacky Action Join Date: Jun 2003 Location: on Earth Posts: 12,784	You either need a router or you need to shut down your computer to be able to use the Wii. That's my guess. __________________ Live and let live... or go to hell.

02-24-2007, 09:10 PM	#3
Jo Dawn Inactive Moderator Join Date: Jul 2003 Location: Authority On All Things Don Posts: 5,190	Well, we have a router... and I did try it with no computer in the room. I should have mentioned we have wireless... __________________

02-25-2007, 12:35 AM	#4
Jed Stone Warrior Join Date: Aug 2004 Location: Dublin, Ireland Posts: 956	Set a static IP for the Wii, one that's differnet from all the others on your network. __________________ I am Frank-Zappa-as-imagined-by-the-editor-of-a-famous-rock-&-roll-magazine. I am an anachronism who makes the ugliest music on the planet. I have no right to call myself a member of the human race. I am tasteless, untalented, pompous, arrogant, cruel, insensitive, vulgar and not a fun guy because I don't use drugs.

02-25-2007, 10:12 PM	#5
Deathknight Mad Scientist Join Date: Jan 2002 Location: One of the 972 rooms of the technodrome Posts: 1,995	I had this problem also. Try manually entering all the information to setup your connection. That worked for me. __________________ Shredder: "Ninja hall of fame? Ha! Where's MY statue?!" -My Brother, the Bad Guy

02-26-2007, 10:31 AM	#6
Jo Dawn Inactive Moderator Join Date: Jul 2003 Location: Authority On All Things Don Posts: 5,190	Ah, maybe I'll try that. How exactly should I do that? __________________

02-26-2007, 10:47 AM	#7
Deathknight Mad Scientist Join Date: Jan 2002 Location: One of the 972 rooms of the technodrome Posts: 1,995	Under your connection setup select setup manually and enter all the ips in. If you don't know the ip they're asking for, go into command and type ipconfig/all and that will have pretty much all the numbers you'll need. Tip though, whatever ip address you assign the Wii (it'll ask you for one when you do manual setup, just use the first 3 numbers in default gateway and then enter a number you know won't be used by any other computer in your house), make a DMZ host for that address. I couldn't download stuff onto my Wii until I did that. Note: I'd give you more detailed information but I'm not at home right now so I don't really have access to give you specifics. __________________ Shredder: "Ninja hall of fame? Ha! Where's MY statue?!" -My Brother, the Bad Guy