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#181 |
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Foot Soldier
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Posts: 133
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#182 | |
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Mad Scientist
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Location: st. clair MI
Posts: 2,242
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you must work for them or something, you seem to be the only one defending them for their poor quality and stingy attitude i do feel they owe us something. we were loyal to them for years and this is what we get? we cant even get decent collectors figures from them |
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#183 |
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40 Years of TMNT
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Join Date: Mar 2009
Location: Shell-Ri-La
Posts: 26,955
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Yeah, while you've made a lot of fair & informed posts, you're going up to bat for them an awful lot. Informing people is good, but let's be real, no matter the reasons behind them, their practices are a point of contention for many people. Let 'em vent/bitch. Some of their moves are strictly business, sure, but there are elements of pettiness, disrespect, entitlement on their part too, both towards other license holders & the fan base.
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#184 | ||
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Foot Soldier
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Posts: 133
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And anyone who really wants these figures will be able to get them. People may pay an inflated price, but that's their prerogative. I'm paying an inflated price, too, when you factor in a tip for my friend and shipping. But them's the breaks, aren't they? I buy limited edition stuff on the secondary market quite frequently, and I accept that that's the way it is. I don't curse the company who made it just because I'm choosing to pay more than the retail value for something. If I want something bad enough to pay that amount, then it's worth it to me. |
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#185 |
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Emperor
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Posts: 7,909
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Any other place to get these other than ebay?
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#186 |
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Mad Scientist
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Location: Shanghai
Posts: 2,066
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I think they are going to made available at San Diego....
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#187 |
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Hellblazer
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Join Date: Jun 2014
Location: Ventura California
Posts: 9,190
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San Deigo Comic Con only no retail release you can blame Playmates for that
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I respect what FW cartoon did for the turtles franchise but it is the most overrated and hard to watch of the 3 turtles cartoons. |
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#188 | |
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Mad Scientist
![]() ![]() ![]() ![]() ![]() ![]() ![]() Join Date: Nov 2010
Location: st. clair MI
Posts: 2,242
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while i do agree if people want these figures they will do what it takes but the amount the jumping through hoops to get them is what i blame Playmates and their stingy way of operations. aside from the cheap ass figures they have numerous times let fans down not releasing figures canceling vital figures for collections and all around cheapness. if a factory in Hong Kong can produce the same quality figures and are selling them for less then 5 dollars while Playmates figures continue to come short on quality but surprise surprise no change on price. i recently bought the OOTS disguised figures and returned them the next day when i saw the cheapness in them Leos belt is not even painted all the way around!! just the front is. Raphael had paint chipping off while he is still in the package, in fact i could even see some of the white paint ships on the bottom of the package from his arm wraps how cheap!! |
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#189 | |
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Spooky ghost
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Location: Western Australia
Posts: 2,266
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Having said that, I don't think complaining about this situation is out of line, and I don't think it's necessarily futile. If Playmates don't care about this market and don't stand to gain anything from our goodwill, we cannot effect their bottom line because we don't contribute to it. Never the less, they are effecting our buying power, so we have to respond via the only means necessary. Whining at everyone who will listen in the hope that we can make Playmates look bad in the eyes of the customers they do care about. I understand what they are doing and why they are doing it, but that doesn't mean I have to accept it. I understand why the Coca-Cola Company (allegedly) whacks union leaders in Columbia, but there's no way I will condone that. That's just an example BTW; I'm not seriously comparing murder with toy licensing.
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ProactiveMan!
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#190 | |
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Foot Soldier
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Posts: 133
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#191 | |
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Foot Soldier
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Posts: 133
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Nick is part of a publicly-traded conglomerate, and the best way to make them care about an issue is to demonstrate how it will effect their profits negatively. That's how you get companies to pay attention. Complaining on a message board for hardcore fans isn't going to get anyone to notice the issue who doesn't already know about it. That line made me nearly spit up water at my desk! |
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#192 | ||
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Mad Scientist
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Location: st. clair MI
Posts: 2,242
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#193 | |
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Hellblazer
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Join Date: Jun 2014
Location: Ventura California
Posts: 9,190
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I respect what FW cartoon did for the turtles franchise but it is the most overrated and hard to watch of the 3 turtles cartoons. |
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#194 | |
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Foot Soldier
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Posts: 133
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Are you talking about Playmates or Nickelodeon? Why not try speaking to the people that can actually do something about it? Like the people that own the property? |
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#195 | |
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40 Years of TMNT
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Join Date: Mar 2009
Location: Shell-Ri-La
Posts: 26,955
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![]() They are jerks, straight up. When they're not deleting our comments (& blocking us after the fact) they're being rude, dismissive, or in some cases, outright mocking us. One guy from the company joined the forums a few years back & straight bullied the hell out of a member who was then a very vocal, disgruntled buyer. Someone who was fair & constructive in their criticism, asking questions & making suggestions in a totally reasonable fashion. The Playmates rep who came here basically wrote a novel of insults, berating him on a pretty personal level, as well as the rest of us by extension. Saying that they would read his emails aloud & laugh at the absurdity of an adult caring about these things or whatever. They even have in-house shills. I remember a bunch of us were ticked off about something on their Facebook, this guy was saying all kinds of foul sh*t under the guise of being a defensive fan of theirs. After a little snooping about, I learned he worked for the damn company. They do not care about us or our opinions. If you get a response via email, it's cookie cutter copy & paste nonsense, corporate as all get out. As far as social media goes, anything that isn't complacent praise is either removed or met with attitude. The first time, they'll delete your comments, the second, they're passive aggressive (if they reply at all), they'll outright block you, too. Messages aren't even read. Trying to get them to hear us out is a lost cause. By all means, if you can think of/know/find parties at Viacom who would hear these cries, please direct us to them. I'd be happy to write an informed & impassioned letter were it not to fall on blind eyes. |
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#196 | |
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Hellblazer
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Join Date: Jun 2014
Location: Ventura California
Posts: 9,190
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I respect what FW cartoon did for the turtles franchise but it is the most overrated and hard to watch of the 3 turtles cartoons. |
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#197 | |
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Foot Soldier
![]() ![]() ![]() ![]() Join Date: Jul 2012
Posts: 133
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Wow, that makes me sad to hear. I had no idea that their disdain for customers was quite that bad. Now that I have that context, so much of the vitriol makes sense. I'm sorry that that has happened to people on here. Harassment shouldn't be tolerated -- especially from a brand that is meant to appeal to families and children.
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David Sztoser Vice President, Licensing [email protected] https://www.linkedin.com/in/david-sztoser-a096332 Liz Rich Cohen Senior Director Licensing, Toys [email protected] (or possibly [email protected]) https://www.linkedin.com/in/liz-rich-cohen-4a05b81 Either/both of these people would probably be a good place to start. They are based at Nick's HQ in New York City. The phone number for the main Nick switchboard is: 212-846-2543. |
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#198 |
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Mad Scientist
![]() ![]() ![]() ![]() ![]() ![]() ![]() Join Date: Apr 2010
Location: The lab
Posts: 1,163
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I'm replying, for the mere purpose of agreeing with everything Powder stated. Playmates Toys doesn't appear to understand the basic concept of decent customer service and the only time you'll witness anyone under their employ behaving professionally is when they're showcasing a new product for the camera. I've been on the receiving end of their poor behaviour, simply inquiring about a product or two... and the last time I contacted them, they stated they couldn't assist me because I'm in Canada and they don't consort with Canadian customers.
![]() To read that an employee of theirs registered to berate a TMNT fan doesn't surprise me one bit.
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#199 |
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Spooky ghost
![]() ![]() ![]() ![]() ![]() ![]() ![]() Join Date: Aug 2013
Location: Western Australia
Posts: 2,266
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Haha, I guess I'll have to try harder next time.
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ProactiveMan!
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#200 | |
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I'm Baaaaaaccck!
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Join Date: Sep 2003
Location: Pittsburgh, PA
Posts: 11,833
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The @sshole then shrugged it off like it was my roast or some bullcrap. I could run that company better with my eyes closed, hands down. Give me one year and I'd set things on the right path. |
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