Don't order from wal-mart.com

*BigApple3AM* · 09-06-2007, 03:28 PM

If you're a moc collector, or if you want your toys in one piece:

While the toys inside are fine (or at least appear to be) the general appearance gives me a negative message. It looks like they were playing soccer with the box. They packed them very stupid on top of that, so there was no way the one wouldn't get bent. Should I email wal-mart with these pictures? I was hoping to keep one moc, but even if the bubble wasn't smashed, the giant sticker can't come off without tearing off the graphics. I think I'll return one of these to my store and wait for a better packaged figure, which I'll probably get anywhere but wal-mart.

*Revan* · 09-06-2007, 03:53 PM

I would definately shoot them an email if I were you. You have nothing to lose and perhaps replacement figs to gain.

That box reminds me of the opening sequence to Ace Ventura when Ace destroys the HDS package!

*tmntman* · 09-06-2007, 04:10 PM

While I'm not one to defend Walmart, this isn't really any different from what most of the major retailers do with their web orders. KB Toys put stickers/labels on products, I think Toys R Us may as well. Fortunately they usually keep them on the bubbles and use labels that can be removed with limited to no damage.

I've had orders TRU.com, Walmart.com, Amazon.com and KBToys.com shipped in boxes that were too small. Some still made it through with minimal damage or warping. But if you are a MOC collector I wouldn't suggest buying from any of the major retailers online.

Hellboy · 09-06-2007, 04:14 PM

If I was a MOC-er I'd send them an e-mail. Your product was damaged. It doesn't matter wether the figure inside is in tact because the packaging is part of the product.

At least that's how I see it.

~~Toonami Tom~~ · 09-06-2007, 04:23 PM

Sorry that happened to you Ectocooler. That's really crappy.

Walmart.com has been good to me lately, but a few Christmas' ago they really messed up. They said they had armorized Shredder and the Foot elite in stock in a gift set with Foot gunner. They actually didn't have armorized Shredder or the Foot elite, and for my Fighting Gear turtles order they sent me an extra Raph instead of Leo.

*BigApple3AM* · 09-06-2007, 05:05 PM

Quote:

Originally Posted by tmntman

While I'm not one to defend Walmart, this isn't really any different from what most of the major retailers do with their web orders.

Yeah these labels aren't removable. It'll either rip the package or it will leave behind a thin white layer. I've ordered from wal-mart.com, hasbrotoyshp.com, and toys r us.com and they were all fine. The problem here was the box was way too big and the labels are way huge and not removable when they don't need to be.

So this was just a heads up to you guys.

HalfcourtGame · 09-06-2007, 07:16 PM

That is super weak!! I have ordered from KBtoys and TRU before and didn't have any problems. The stickers from the KB one came off with no problem, although UPS did deliver them to my neighbor

. But I would def send in a complaint email to Wal-Mart your items were not received as anticipated, I doubt they would sell them in store in that shape.

*gobo* · 09-07-2007, 12:36 AM

Quote:

Originally Posted by Hellboy

If I was a MOC-er I'd send them an e-mail. Your product was damaged. It doesn't matter wether the figure inside is in tact because the packaging is part of the product.

At least that's how I see it.

And, technically, that's the truth. They might not agree, but that would even hold in court. So, you can't let them assume this is a joke.

I'd suggest finding a way to voice these concerns when ordering (whether it be by ordering over the phone or etc). That way, they'll be even more guilty if the order isn't filled properly.

**GK Punk** · 09-07-2007, 12:47 AM

That really sucks, I've ordered from the in the past and did not have that problem.

*odupianist* · 09-07-2007, 07:26 AM

Quote:

That box reminds me of the opening sequence to Ace Ventura when Ace destroys the HDS package!

My thoughts exactly! haha

Man: [aggressively] What do you want?
Ace Ventura: HDS, sir, and how are you this afternoon? All righty, then. I have a package for you.
Man: Sounds broken.
Ace Ventura: Most likely, sir. I'll bet it was something nice, though.

mattmanw54301 · 09-09-2007, 04:50 PM

I just ordered the movie figs from Walmart.com and chose 'site to store'. The package was shipped to my local Walmart and the box was FLAWLESS. I had about a 10 minute drive to pick it up, but on the plus side I got free shipping!!!!

*Revan* · 09-09-2007, 09:32 PM

Quote:

Originally Posted by mattmanw54301

I just ordered the movie figs from Walmart.com and chose 'site to store'. The package was shipped to my local Walmart and the box was FLAWLESS. I had about a 10 minute drive to pick it up, but on the plus side I got free shipping!!!!

Same here. They take care of the merch better when they are shipping it themselves

*Roseangelo* · 09-09-2007, 09:35 PM

I'm still waiting for notification that my ship-to-store order has arrived... my closest WalMart is the weirdest and lamest WalMart ever, and I've never used this service before, so I'm kinda crossing my fingers that it all works out.

ferret · 09-11-2007, 04:37 PM

I did the site-to-store feature as well, and there weren't any stickers or any damage to the box at all, so I think it would be okay.

OA · 09-11-2007, 05:06 PM

Quote:

Originally Posted by Roseangelo

I'm still waiting for notification that my ship-to-store order has arrived... my closest WalMart is the weirdest and lamest WalMart ever, and I've never used this service before, so I'm kinda crossing my fingers that it all works out.

I'm in your exact same boat....never done this before and still waiting for notification...I hope its soon!

*Roseangelo* · 09-11-2007, 06:29 PM

I picked up Shredder and Raph last night and now Sloth came in today - All seems well!

OA · 09-11-2007, 07:36 PM

Quote:

Originally Posted by Roseangelo

I picked up Shredder and Raph last night and now Sloth came in today - All seems well!

So did they email you letting you know they came in? And I'm guess it was 2 different emails since you made 2 trips?

*Roseangelo* · 09-11-2007, 07:40 PM

Quote:

Originally Posted by TMNTerminator

So did they email you letting you know they came in? And I'm guess it was 2 different emails since you made 2 trips?

Yeah, I got an email. One yesterday and one today. Haven't made the trip out to Wally World yet, but I shall before the end of the night.

OA · 09-11-2007, 07:50 PM

Ah ok cool...yea I just checked my account on WM and it says it was shipped...but how long after it ships till it gets there I dunno...but at least the system seems to work...

ferret · 09-13-2007, 06:57 PM

Ah-NOO!

My SHredder was perfect but my sloth is less so!

What I saw when I opened the box was this:

There was a bubble buffer thing at the bottom (not sure what its called) and the backing, being too tall to fit in the box lengthwise, was masshed down into it. The toy is undamaged as is the bubble but the top of the box was mashed down and is curved now. Mercifully they put the sticker on the BACK. MOC collectors beware however.

:/ at least I got it

Edit: The box it was shipped in was perfect, the toy not so.

09-06-2007, 03:28 PM	#1
BigApple3AM Mad Scientist Join Date: Mar 2004 Location: Supermarket Aisle Posts: 1,635	Don't order from wal-mart.com If you're a moc collector, or if you want your toys in one piece: While the toys inside are fine (or at least appear to be) the general appearance gives me a negative message. It looks like they were playing soccer with the box. They packed them very stupid on top of that, so there was no way the one wouldn't get bent. Should I email wal-mart with these pictures? I was hoping to keep one moc, but even if the bubble wasn't smashed, the giant sticker can't come off without tearing off the graphics. I think I'll return one of these to my store and wait for a better packaged figure, which I'll probably get anywhere but wal-mart. Last edited by BigApple3AM; 09-06-2007 at 03:34 PM.

09-06-2007, 03:53 PM	#2
Revan Han Shot First Join Date: Feb 2006 Location: Paper Street Soap Company Posts: 3,687	I would definately shoot them an email if I were you. You have nothing to lose and perhaps replacement figs to gain. That box reminds me of the opening sequence to Ace Ventura when Ace destroys the HDS package! __________________

09-06-2007, 04:10 PM	#3
tmntman Mad Scientist Join Date: Jun 2003 Location: Madison, WI Posts: 2,444	While I'm not one to defend Walmart, this isn't really any different from what most of the major retailers do with their web orders. KB Toys put stickers/labels on products, I think Toys R Us may as well. Fortunately they usually keep them on the bubbles and use labels that can be removed with limited to no damage. I've had orders TRU.com, Walmart.com, Amazon.com and KBToys.com shipped in boxes that were too small. Some still made it through with minimal damage or warping. But if you are a MOC collector I wouldn't suggest buying from any of the major retailers online. __________________ Check out my site at http://www.tmnttoys.com/ or follow me on Twitter, @TMNTtoys

09-06-2007, 07:16 PM	#7
HalfcourtGame Hench Mutant Join Date: Apr 2007 Location: Tany Posts: 308	That is super weak!! I have ordered from KBtoys and TRU before and didn't have any problems. The stickers from the KB one came off with no problem, although UPS did deliver them to my neighbor . But I would def send in a complaint email to Wal-Mart your items were not received as anticipated, I doubt they would sell them in store in that shape. __________________ Please Help Me Complete My Collection I need Scratch! MOC or loose complete and Devil Shredder MIB

09-09-2007, 09:35 PM	#13
Roseangelo Emperor Join Date: Dec 2002 Location: California Posts: 9,119	I'm still waiting for notification that my ship-to-store order has arrived... my closest WalMart is the weirdest and lamest WalMart ever, and I've never used this service before, so I'm kinda crossing my fingers that it all works out. __________________ www.ninjapizza.net www.colorsbyrosemary.com

09-06-2007, 04:14 PM	#4
Hellboy Thug Join Date: Jul 2007 Location: The Netherlands Posts: 81	If I was a MOC-er I'd send them an e-mail. Your product was damaged. It doesn't matter wether the figure inside is in tact because the packaging is part of the product. At least that's how I see it.

09-06-2007, 04:23 PM	#5
~~Toonami Tom~~ Banned Join Date: Aug 2004 Location: USA Posts: 4,939	Sorry that happened to you Ectocooler. That's really crappy. Walmart.com has been good to me lately, but a few Christmas' ago they really messed up. They said they had armorized Shredder and the Foot elite in stock in a gift set with Foot gunner. They actually didn't have armorized Shredder or the Foot elite, and for my Fighting Gear turtles order they sent me an extra Raph instead of Leo.

09-07-2007, 12:47 AM	#9
GK Punk I'm your Devil Join Date: Feb 2003 Posts: 12,439	That really sucks, I've ordered from the in the past and did not have that problem.

09-09-2007, 04:50 PM	#11
mattmanw54301 Foot Soldier Join Date: Jul 2007 Posts: 182	I just ordered the movie figs from Walmart.com and chose 'site to store'. The package was shipped to my local Walmart and the box was FLAWLESS. I had about a 10 minute drive to pick it up, but on the plus side I got free shipping!!!!

09-11-2007, 04:37 PM	#14
ferret Thug Join Date: Jul 2007 Posts: 90	I did the site-to-store feature as well, and there weren't any stickers or any damage to the box at all, so I think it would be okay.

09-11-2007, 06:29 PM	#16
Roseangelo Emperor Join Date: Dec 2002 Location: California Posts: 9,119	I picked up Shredder and Raph last night and now Sloth came in today - All seems well! __________________ www.ninjapizza.net www.colorsbyrosemary.com

09-11-2007, 07:50 PM	#19
OA Scatter the nuns!! Join Date: Oct 2003 Posts: 3,981	Ah ok cool...yea I just checked my account on WM and it says it was shipped...but how long after it ships till it gets there I dunno...but at least the system seems to work... __________________

09-13-2007, 06:57 PM	#20
ferret Thug Join Date: Jul 2007 Posts: 90	Ah-NOO! My SHredder was perfect but my sloth is less so! What I saw when I opened the box was this: There was a bubble buffer thing at the bottom (not sure what its called) and the backing, being too tall to fit in the box lengthwise, was masshed down into it. The toy is undamaged as is the bubble but the top of the box was mashed down and is curved now. Mercifully they put the sticker on the BACK. MOC collectors beware however. :/ at least I got it Edit: The box it was shipped in was perfect, the toy not so.