Hollywood Video....

~~AquaParade~~ · 08-29-2009, 02:04 PM

They left me a message last month telling them I owed them money for a game I had long ago returned. "Mario Galaxy". Figure..."Hey I returned it, so it's not my problem" Now today, I wake up with a letter in the mail telling me I have ten days to pay a fee over one hundred dollars, or they're gonna send my info to the Collection Agency! WTH!?

I'm obviously considering calling them today and telling them what's what....But what proof do I have that I returned the game?...None. They need to give you some kinda proof of return. This is ridiculous.
This ever happen to any of you? Any suggestions? Perhaps they are bluffing...

*Spitfire* · 08-29-2009, 05:43 PM

Happened to my roommate actually. He rented "Matrix Revolutions" and wasn't able to return it to the store he rented it from. So he called and asked if he could return it to a different store and they said he could. So he did and then like you he got a statement saying he owed them 40 dollars. The DVD isn't even worth that much and I doubt they lost out on any sales with it that movie sucked.

They sent him to collections and he's never paid them a cent. They really can't do much more then that. He called them and they basically gave him a "too bad" answer.

We assume someone took it. That's the only thing that makes sense. If you don't do it too often whose gonna notice? Especially when, like you said, you don't get proof of return.

Good luck. Sounds like some hardcore BS to me. They over change for their stuff too. Their Blurays are all way over priced.

Peanut · 08-29-2009, 07:16 PM

Something kinda similar happened to my parents a long time ago involving Blockbuster. The difference being they didn't actually rent anything, and the charge came some 2 years after we'd moved out of that neighborhood. They didn't even know about it until it came up on a credit check when they went to buy a new car.

~~AquaParade~~ · 08-29-2009, 10:37 PM

Thanks for the replies guys. The shared experiences make me feel a little better. They remind me that they can't look at me in some one in a million type case. Damn Hollywood video...Wouldn't it be more fair to try and charge me the fifty dollars the game costs, instead of 100 dollars in late fee's? Tacky.

Wingnut · 08-29-2009, 10:48 PM

Yeah Hollywood Video sucks, went through the same thing as everyone else. I rent from Family Video now.

Family Video has porn too.

Ironic franchise name + porn = I'm there.

**ThirdMarioBro** · 08-29-2009, 10:59 PM

Same thing happened to me years ago. I just told them to go to hell.

Peanut · 08-29-2009, 11:02 PM

Quote:

Originally Posted by ThirdMarioBro

Same thing happened to me years ago. I just told them to go to hell.

I think this is the general response.

Type 97 Chi-ha · 08-30-2009, 12:07 AM

A number of Hollywood Video stores closed down a year or so ago. Now I know why.

*That Matt Guy* · 08-30-2009, 03:15 AM

Yeah, they havent been around here for quite a few years now. the last time I went to a Hollywood Video I rented Hexen on N64.

*Spitfire* · 08-30-2009, 04:47 AM

Quote:

Originally Posted by AquaParade

Wouldn't it be more fair to try and charge me the fifty dollars the game costs, instead of 100 dollars in late fee's? Tacky.

In theory yes but the way they look at it they lost out on money by you "not returning it". So because of that they charge you even more. Your basically paying a bunch of late fees and then the cost of replacement. Which is sadly the cost of the game when they bought it not what it's currently worth.

08-29-2009, 02:04 PM	#1
~~AquaParade~~ Banned Join Date: Aug 2005 Posts: 8,450	Hollywood Video.... They left me a message last month telling them I owed them money for a game I had long ago returned. "Mario Galaxy". Figure..."Hey I returned it, so it's not my problem" Now today, I wake up with a letter in the mail telling me I have ten days to pay a fee over one hundred dollars, or they're gonna send my info to the Collection Agency! WTH!? I'm obviously considering calling them today and telling them what's what....But what proof do I have that I returned the game?...None. They need to give you some kinda proof of return. This is ridiculous. This ever happen to any of you? Any suggestions? Perhaps they are bluffing...

08-29-2009, 05:43 PM	#2
Spitfire Writer • Director Join Date: Mar 2004 Location: Los Angeles Posts: 12,035	Happened to my roommate actually. He rented "Matrix Revolutions" and wasn't able to return it to the store he rented it from. So he called and asked if he could return it to a different store and they said he could. So he did and then like you he got a statement saying he owed them 40 dollars. The DVD isn't even worth that much and I doubt they lost out on any sales with it that movie sucked. They sent him to collections and he's never paid them a cent. They really can't do much more then that. He called them and they basically gave him a "too bad" answer. We assume someone took it. That's the only thing that makes sense. If you don't do it too often whose gonna notice? Especially when, like you said, you don't get proof of return. Good luck. Sounds like some hardcore BS to me. They over change for their stuff too. Their Blurays are all way over priced. __________________ Check out my online portfolio http://www.christopherpelletier.com/

08-29-2009, 10:48 PM	#5
Wingnut Mad Scientist Join Date: Nov 2002 Location: Pao Pao Café Posts: 1,264	Yeah Hollywood Video sucks, went through the same thing as everyone else. I rent from Family Video now. Family Video has porn too. Ironic franchise name + porn = I'm there. __________________ "I'll be what I wanna do."

08-29-2009, 10:59 PM	#6
ThirdMarioBro Tea Time! Join Date: Feb 2003 Posts: 8,905	Same thing happened to me years ago. I just told them to go to hell. __________________

08-29-2009, 07:16 PM	#3
Peanut Second Gear Join Date: Nov 2001 Location: The New World Posts: 15,422	Something kinda similar happened to my parents a long time ago involving Blockbuster. The difference being they didn't actually rent anything, and the charge came some 2 years after we'd moved out of that neighborhood. They didn't even know about it until it came up on a credit check when they went to buy a new car.

08-29-2009, 10:37 PM	#4
~~AquaParade~~ Banned Join Date: Aug 2005 Posts: 8,450	Thanks for the replies guys. The shared experiences make me feel a little better. They remind me that they can't look at me in some one in a million type case. Damn Hollywood video...Wouldn't it be more fair to try and charge me the fifty dollars the game costs, instead of 100 dollars in late fee's? Tacky.

08-30-2009, 12:07 AM	#8
Type 97 Chi-ha Mad Scientist Join Date: Aug 2005 Location: Brookfield, IL Posts: 1,333	A number of Hollywood Video stores closed down a year or so ago. Now I know why.

08-30-2009, 03:15 AM	#9
That Matt Guy Honey Bunches Join Date: Jan 2003 Location: Lone Star State Posts: 5,840	Yeah, they havent been around here for quite a few years now. the last time I went to a Hollywood Video I rented Hexen on N64.