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Old 08-06-2012, 09:41 PM   #1
Shogun26
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Question about Shipping

Hey everyone,

Quick poll / opinion. (this might sound a little crazy)

I ordered a Vehicle that I needed off ebay for my collection. When I got it tonight the only wrapping/ packaging on the item was gift wrap paper turned inside out (was not boxed with bubble wrap or newspaper).

In the picture the item showed no wear or marks, but when I inspected it I did see some wear on the corner and a stress line in another corner. Both were not shown in the original picture.

Would anyone complain to the seller or ask for a partial refund? How much should I ask for the refund? I paid $30 for the item and $12 for shipping.

Thanks for your input.
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Old 08-06-2012, 09:49 PM   #2
DonatelloFan
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Absolutely. Save the pictures from his auction, show him, and tell him that gift wrap isn't shipping. Just because it's in a box, doesn't mean it should be SHIPPED in that same box.
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Old 08-06-2012, 09:53 PM   #3
I Crave Pizza No More
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I think you have a valid argument.
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Old 08-06-2012, 09:55 PM   #4
Shogun26
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K, so I paid $30 for the item & $12 for the shipping.
What's an appropriate amount?
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Old 08-06-2012, 09:57 PM   #5
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Hell, I'd ask for $9 back.
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Old 08-06-2012, 11:26 PM   #6
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valid points. i had got a shogun shoate a couple years back and in the pictures in was perfect and when i got it they had wrapped it too tight and bent one the corners or the card pretty bad. so i complained and got my shipping for free.

good luck with it. i know what your going threw. :p
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Old 08-10-2012, 11:49 AM   #7
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Just an update:
Emailed the seller twice. Nothing
Posted Neg Feedback

Thinking about opening an official claim. Haven't decided yet.
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Old 08-11-2012, 02:25 AM   #8
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I recently suffered the same fate, except mine was off its card and the card completely warped. Packaged in a flimsy sweater box, type box. I didnt leave bad feedback or complain because after looking at the auction the picture wasnt very clear and their was nothing in the description about the condition. Its my own fault but it still sucks. I left a negative item description review.
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Old 08-11-2012, 06:48 AM   #9
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Seller finally emailed me. Sent pictures. Now waiting to hear back again. The pic for this item looked super sharp, no wear or damage at all to the item.
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Old 08-12-2012, 09:54 PM   #10
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You should report the seller to all of us.
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Old 08-13-2012, 08:56 AM   #11
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Sent the email before posting my last comment, still nothing. Just opening an ebay ticket.
The sellers name is fatassmonkeyrichard
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Old 08-13-2012, 09:48 AM   #12
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Filed a claim.
Seller said he was new and the person at the post office said it was ok to ship with just wrapping paper. I pulled a link off of USPS about tips for shipping packages.

The saga continues.....
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Old 08-13-2012, 10:11 PM   #13
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eBay/PayPal will almost certainly back you up in this case, so be patient and eventually it'll work out.
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Old 08-13-2012, 10:43 PM   #14
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Quote:
Originally Posted by I Crave Pizza No More View Post
eBay/PayPal will almost certainly back you up in this case, so be patient and eventually it'll work out.
Thank you.
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Old 08-14-2012, 06:32 PM   #15
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Ebay buyer protection issued me a prepaid postal label. They are also refunding me the $$ once it has been delivered (they will know this by the tracking #).

So that's good news.

The question now is, do I wrap it up in wrapping paper and ship it back the way it was sent to me or do the right thing and pack it up nicely??
(I'm not mean, just enjoy playing the devil's advocate).

thanks to everyone for their support & kind words.
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