Thumbs up to playmate's customer service

kj6754 · 01-08-2004, 01:50 PM

I recently lossed splinter's walking stick. So I thought I would ask playmates if they could send me a new one. i only did this because I heard of somebody on offthecard.com say how mcfarlane replaced accessories that they were missing from their figure so i thought "i wonder if playmates would do the same thing?" so i emailed playmates yesterday and today this is the message I recieved back from them:

Yes, I can mail it to you but will take a week or two. Please add your mailing address to this and I will send to you.
Regards, Paula Billingsley
Consumer Services (1-877-612-7072)
Playmates Toys Inc.

Michaelangelo|DAH · 01-08-2004, 02:21 PM

Cool. Nothing else to say

*jeff the cheff* · 01-08-2004, 02:35 PM

That's great, playmates is awesome!

*Taloniss* · 01-08-2004, 05:22 PM

A company with good CS?!

Wow, that's rare.

*PizzaPower* · 01-08-2004, 07:13 PM

wow that is really cool, man if I loose anything I will try thm of my TMNT toys!!!

FALLEN ELDOR · 01-09-2004, 04:54 AM

Cool, my Casey is missing a bat

milweskee · 01-09-2004, 09:50 AM

Really!? Awesome, maybe they can relace my Splinter. The tail fell off and I know other people that have had that happen to theirs. That's probably a lot to ask though. And plus it's incidental. Well I'm gonna try anyways. Thanks for the info!

coryroo24 · 01-09-2004, 10:08 AM

I wonder if you asked for missing weapons from the old line, if they would have any of those lying around, they would send them to you. Now that would be amazing.

*Buslady* · 01-10-2004, 01:09 AM

now THATS a toy maker for ya! Seems like they're pretty good!
My son broke poor splinter's tail...i wonder if they'll fix it hahaah

01-08-2004, 01:50 PM	#1
kj6754 Foot Soldier Join Date: Jul 2003 Posts: 142	Thumbs up to playmate's customer service I recently lossed splinter's walking stick. So I thought I would ask playmates if they could send me a new one. i only did this because I heard of somebody on offthecard.com say how mcfarlane replaced accessories that they were missing from their figure so i thought "i wonder if playmates would do the same thing?" so i emailed playmates yesterday and today this is the message I recieved back from them: Yes, I can mail it to you but will take a week or two. Please add your mailing address to this and I will send to you. Regards, Paula Billingsley Consumer Services (1-877-612-7072) Playmates Toys Inc.

01-08-2004, 02:21 PM	#2
Michaelangelo\|DAH Mad Scientist Join Date: Oct 2003 Location: The Land Up North ''Denmark'' Posts: 1,299	Cool. Nothing else to say __________________ .....''TMNT, Whatcha get is whatcha see''.-Michaelangelo

01-08-2004, 07:13 PM	#5
PizzaPower Foot Elite Join Date: Apr 2003 Location: Pizza Parlor Posts: 3,200	wow that is really cool, man if I loose anything I will try thm of my TMNT toys!!! __________________ https://www.twitch.tv/turtlepizzapower

01-09-2004, 04:54 AM	#6
FALLEN ELDOR Hench Mutant Join Date: Oct 2003 Posts: 298	Cool, my Casey is missing a bat __________________ The first movie was a perfect balance between the adult comics and the children's cartoon!

01-10-2004, 01:09 AM	#9
Buslady WingsOfDarkness! Perkele! Join Date: Oct 2003 Location: In 7803... Posts: 4,366	now THATS a toy maker for ya! Seems like they're pretty good! My son broke poor splinter's tail...i wonder if they'll fix it hahaah __________________

01-08-2004, 02:35 PM	#3
jeff the cheff Mad Scientist Join Date: Jun 2003 Location: 122 and an eighth Posts: 2,129	That's great, playmates is awesome!

01-08-2004, 05:22 PM	#4
Taloniss Mad Scientist Join Date: Jun 2003 Location: Toronto Posts: 1,819	A company with good CS?! Wow, that's rare.

01-09-2004, 09:50 AM	#7
milweskee Foot Soldier Join Date: Nov 2003 Location: Milwaukee, Wisconsin Posts: 184	Really!? Awesome, maybe they can relace my Splinter. The tail fell off and I know other people that have had that happen to theirs. That's probably a lot to ask though. And plus it's incidental. Well I'm gonna try anyways. Thanks for the info!

01-09-2004, 10:08 AM	#8
coryroo24 Hench Mutant Join Date: Oct 2003 Posts: 448	I wonder if you asked for missing weapons from the old line, if they would have any of those lying around, they would send them to you. Now that would be amazing.